5

Had my vehicle for a couple of days Did the all the brakes front and rear Great service and prices On time and for the price quoted Very happy with Mint Auto Bowness And Warren for the great customer service Will be back again

1

I had a full brake job done on my vehicle in October 2022. I returned twice over a 6 month period in 2024 (it was still covered under their 2 year warranty) because the brakes were making noise. Their technicians took it out for a test drive both times, and when they returned, they said there was nothing wrong with the brakes. They didn't do any real testing of the brakes; just took the vehicle on a road test each time. Now after 19,000 km since the brakes were done by Mint, and 7 months after the warranty expired, the brakes began 'pulsing' at low speed while braking. I took it to a different shop and they conducted mechanical tests which confirmed that the rear rotors were shot (warped) and the likely problem/cause was the pins that the calipers slide on. They were able to save the calipers, but had to replace the pins and discs. The vehicle is just used for running around town, so for the brakes to go after only 19,000 km for the light duty it has performed, suggests that Mint didn't do the full job, or they installed defective parts, but they certainly charged me a whopping price when they did the work. So after all of this, I have to look back and say 'buyer beware' when dealing with Mint. I won't ever go back there.

5

Had my car in for a tire swap, they got it done in no time, my tires came looking brand new and clean not sure what they used but I love it. Shout out to Warren and the team!

5

Customer service is A1! Thank you for taking the time to listen and explain what needed to be done. Returning customer, right here!

5

great service highly recommend

5

Great service always able to fit me in and get the work done at a reasonable price highly recommend going here.

1

2005 Honda Civic. Had work done, new clutch and more. The water pump 'Mint' installed failed. Within the warranty on the receipt time and mileage. Mint Auto said 'NO'. Mint Auto does 'NOT' honour Their own warranrtym

5

Got my oil pan gasket replaced here and was very happy with the work done. Was quickly done as well. I came here cause I liked the name

5

I’ve come here twice (brakes and wheel bearing) and they’ve always been very quick and efficient. I appreciate their honest feedback and they take the time to explain my options, without being pushy. Will be back

1

**FRAUD** I went to the Bowness Mint Auto Service location to get a new muffler for my van. They completed the work and I was happy with it. Since the van was in their shop I asked them to keep it a few more days and also diagnose why it was having starting problems - a secondary ask. I requested them not to do any work without my consent, aside from the diagnostic itself. When I spoke with them later, they explained there was an alternator issue, and had already ordered the part, put it in the van, and billed the labour, despite my request to do no work without consent. I figured since it was an older van, maybe it needed a replacement anyways, so I agreed to pay the $451 for the alternator + labour without a fuss. The next morning it wouldn't start again. I looked under the hood to find that the alternator was never touched, the old part was still in tact, no nuts or bolts were even loosened (it was covered in dirt/ grime with no sign of tools or hand prints on it). What did I just pay $451 for? I then ran some tests on the original alternator only to find it was still working in perfect condition (the starting issue is likely a parasitic draw, which can be solved by installing a kill switch on the battery). On Monday morning I went down to the auto shop with the van. The owner (Warren) refunded me the entire amount. He was professional, he did the right thing and he handled it well. No complaints with him personally. Nonetheless, this type of fraudulent activity should never have occurred in the first place. Had I not gone down to complain, I would have been completely bamboozled. This mechanic shop committed intentional theft and improper business practices. They have been reported to the Better Business Bureau of Canada.

Mint Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Mint Auto Service Westbrook (403) 242-6631, Mint Auto Service Bowness (403) 286-2708, Mint Auto Mobile Mechanic Service (403) 203-5600 if you have any issues in accessing any area of our website.