Super disappointing experience. I had heard good things about this place, so I made a appt request online on Oct 11, for an open date on Oct 16, and received an email saying someone would contact me to confirm. Nobody contacted me until 1hr before my appt time, a text that said it’s unavailable. I then called in when I received the message, and was met with no understanding of my frustration, and was offered a date of service 6 days away. I feel the ball was dropped by them, and there was no acknowledgement of their mistake or any effort put forward to make it right.