5

Had my van in recently for service. Jay was really easy to work with. I found he really listened to my concerns and was able to explain my repairs well. Their pricing is more than fair and the service was exceptional. I will definitely be bringing my family vehicles there from now on. Thank you to Jay and his team for their outstanding work! I will be recommending this shop to all my friends and family.

5

I went there for replacing broken tire bolt studs. They performed the work as per their quote within a day without an appointment. They also rotated my tires and performed a diagnostic of the whole. Really happy with their work.

5

They are absolutely amazing! We purchased our winter tires with them. They priced out 3 options for us (good, better, best). They brought them in the day we chose them and got them mounted on our rims (and that's after they checked to see if our second hand rims we purchased would work on our vehicle - for no charge!) We came back on the next business day and had them installed. Amazing service and incredibly friendly! I had my 3 kids in tow and they were so understanding. I would highly recommend them to everyone. You will not be disappointed!!

5

i took my gmc sierra here to get cat back straigh pipe and they did an amazing job, they worked after hours to get my truck done, they were very friendly and easy to talk to. great experience and would for sure go back! delt with a guy name Jeremy and he was able to get me in and out with exactly what i wanted! thanks guys!

5

Great service and fast. Thanks again.

5

Very quick and honest service. My truck has been going here since it was new (2001), although it seems to like going more often now.

5

Very quick and honest service. My truck has been going here since it was new (2001), although it seems to like going more often now.

5

Knowledgeable stuff offers a good service.

5

Tim the owner, manager at the Westbrook could teach a course on customer service highlighting how to deal with female customers. I'd reciently moved to this area of the city and found I needed my muffler replaced on my six year old car. I was pleased to discover that this location was a full service operation because I was impressed with the service from start to finish. So when my car stalled at a major intersection after a 12 hour drive I knew I wanted it towed to Tim even though it was across the city. He called me the next morning after an assessment explaining that it was the transmission and that I needed to take it to the dealer. He had researched the make and model and found that my transmission was still under warranty Given this information I called the dealer only to be told that my warranty had expired. When I relayed this to Tim he not only copied the actual warranty information for me he even called the manufacturer's help line and verified that a vehicle with my car's serial number was in fact still under warranty. Tim said "Grace I'd love to take your money and I won't do that because I couldn't sleep at night". Armed with the information Tim had assembled for me I returned to the dealer and the work is being done under the warranty. Thank you Tim and your Westbrook Crew for going beyond and helping this senior woman who would not have known to challenge the dealer. Thank you too for not making me feel like an idiot when you were explaining the situation. Grace Adamson

5

It is an excellent shop! Very professional and honest. We have been going here for years! Totally recommend!

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